Regulate Telecom. They are wholly un-prepared to deal with anything. The CFO's keep cutting jobs for all the major carriers and service, especially in what I have to deal with on a weekly basis is unacceptable. They should be forced to staff their organizations properly so service is restored in a timely manner. Take a look at the fines that they absorb every year and they could hire hundreds of employees and actually supply their technical staff with proper test equipment and vehicles.